Customer Reviews
Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- HHTaylor Hanna is my insurance agent, and she is truly amazing! She has helped...Haley H., Lumberton, Texas
“Taylor Hanna is my insurance agent, and she is truly amazing! She has helped save us so much money for the same coverage we had before, and the customer service is exceptional. I cannot recommend Bayless Insurance enough!”
- SPVery friendly and professional office staff. Addresses all our insurance needs...Sheri P., Lumberton, Texas
“Very friendly and professional office staff. Addresses all our insurance needs right away.”
- DGThe rates on our auto and home are the best we have ever received. ThanksAnonymous, Silsbee, TXCustomer since Feb 2005
“The rates on our auto and home are the best we have ever received. Thanks Bayless for always being the best! Thank you also for the staff that you have . Taylor always helps with any questions and she is so nice and helpful.”
- CLPrices are good and service isAnonymous, Buna, TXCustomer since May 2013
“Prices are good and service is excellent.”
- ASGrate service, good rates, staff that listen and explains the coverage you areAnonymous, Buna, TXCustomer since Jan 2006
“Grate service, good rates, staff that listen and explains the coverage you are asking for and what they recommend you need and don’t push you into any policy you don’t want.
Gave me better rates the State Farm ever did.
Very satisfied with service at Bayless” - JGCourteous and friendly service and respond to inquiries in a reasonable timeAnonymous, Winnie, TXCustomer since Jan 1998
“Courteous and friendly service and respond to inquiries in a reasonable time frame.”
- DVWe have been with Bayless for many years. We have always appreciated theAnonymous, Orange, TXCustomer since Feb 2000
“We have been with Bayless for many years. We have always appreciated the friendly and helpful staff. ”
- KWRates are great! And you guys are always helpful when I haveAnonymous, New Braunfels, TXCustomer since Mar 2017
“Rates are great! And you guys are always helpful when I have questions!”
Very satisfied with how they run their business.Anonymous, Texas“Was with a different insurance company for 30 years. They treated us like family….the owner passed away his son sold the business to another person of the same national company….we were with them for a couple of years and left because the atmosphere had changed and we were just a number. We then decided to shop around and Germania and Mike Bayless save us money and brought that family atmosphere back to use. Very satisfied with how they run their business. We are not just a number…..Thanks Bayless family….”
❤️❤️❤️❤️ my insurance company!Anonymous, Texas“❤️❤️❤️❤️ my insurance company! 2.5 hours after reporting my car damage, I’m in a rental car (comparable size) AND my car is on the way to the body shop! I highly recommend Germania for your insurance needs!”
- PBpaul b., Lumberton, Texas
“Great customer service”
Sherry D., Lumberton, Texas- JLJohnna L., Lumberton, Texas
“We love our Germania Insurance. We have had our home and auto with them for over 20 years. Local and home offices are great to deal with. I always feel like a valued customer when I talk with them.”
mrsKatieMckKimball, Lumberton, Texas“was having trouble finding affordable Auto insurance and Haleigh helped me find a great rate for both my vehicles! paying my bill online is super fast and easy i recommend Bayless to all my friends and familly!”
- ZBZachery B., Lumberton, Texas
“The customer service is very good. The ladies that have worked with me over the phone have been very nice and helpful. Thank you bayless insurance.”